Organisational
Organisational boundaries define what the organisation is and what it does. They include:
Organisational mission and values
Policies and strategies
Professional roles
Technical language
Eligibility requirements
Funding guidelines
Scope of services provided
Social
Social boundaries refer to the way we categorise people on the basis of features such as:
Income
Gender
Race
Employment status
Age
Education level
Family structure
Cultural
Cultural boundaries are represented through symbols that convey the values, norms and beliefs of a cultural group. They may be expressed through:
Language
Religion
Dress code
Ethnicity
Music
Food
Physical
Physical boundaries are the practical matters that can impact on access to services, including:
Location
Transport
Visibility
Accessibility for all abilities
Opening hours
Service information
Building design and appearance
Cost